Who am I? – A credit card is one possible answer

There is a continual chattering on the topic of identification, with the ability to prove who you are varying slightly with the type of transaction. There are a series of possible solutions in contention for high value transactions at the moment, but the more numerous low value transactions have not been quite so obvious. However, in the offline ‘traditional’ world there seems to be a growing number of simple, but very workable solutions being put into use that rely on your use of a credit card. There are positives and negatives to this approach, and it’s true that if you steal a credit card then all of these implementations have no defence against you using the stolen card fraudulently.
BUT, and it is a very big “but”, all of these solutions are inherently about low cost everyday transactions where frankly the amounts involved are too small, and the activities too mundane for it to be likely that any thief is going to get too excited by using a stolen card. In any case on notification of being stolen the card would be cancelled and the thief would be risking being caught. It’s the low sums of money involved that make this interesting, the credit card is effectively acting as a digital token issued by a validating authority, the credit card company, and containing the necessary unique details necessary for the transaction.


What does this approach support? A Norwegian colleague brought one example to my attention around travelling by the airport train into Oslo. The passengers swipe their credit cards as they pass through the turnstile onto the train, and again as they get off the train, both are very rapid activities that don’t slow down the speed of passengers passing through the barriers. Around ten minutes later you receive an email receipt for the sum deducted from your credit card which is based on the exact distance travelled. No queuing and no time taken to have to select and buy a ticket! Just one thing required and that is the advanced registration of your credit card with your email address. See: www.flytoget.no
Its not too dissimilar from the approach being taken for car parking in London, where the credit card is inserted in the car park barrier, or on street parking meter, on arrival and then again on departure. This firmly identifies who has parked, and for how long, plus providing automatic collection of the parking fee, currently the receipt is mailed direct to the street address of the card holder which seems a strangely old fashioned conclusion to the process. All of which is a starting point for why contactless credit cards could really bring about a huge change in the micro to mini payments market. Read this article to see how this could extend to the London parking scheme.
Visa Europe plans to commence UK public trials of the “payWave” contactless cards in London this autumn, allowing users to pay for goods and services simply by touching the card on a special reader, without the need to enter a PIN number. The target market is transactions below 10 euros, and it’s an interesting new contribution to the old debate on micro payments and managed identities.

About the author

61.thumbnail Who am I? – A credit card is one possible answer Capgemini Global Chief Technology Officer, Andy is a member of the Capgemini Group management board and advises on all aspects of technology-driven market changes, together with being a member of the Policy Board for the British Computer Society. Andy is the author of many white papers, and the co-author three books that have charted the current changes in technology and its use by business starting in 2006 with ‘Mashup Corporations’ detailing how enterprises could make use of Web 2.0 to develop new go to market propositions. This was followed in May 2008 by Mesh Collaboration focussing on the impact of Web 2.0 on the enterprise front office and its working techniques, then in 2010 “Enterprise Cloud Computing: A Strategy Guide for Business and Technology leaders” co-authored with well-known academic Peter Fingar and one of the leading authorities on business process, John Pyke. The book describes the wider business implications of Cloud Computing with the promise of on-demand business innovation. It looks at how businesses trade differently on the web using mash-ups but also the challenges in managing more frequent change through social tools, and what happens when cloud comes into play in fully fledged operations. Andy was voted one of the top 25 most influential CTOs in the world in 2009 by InfoWorld and is grateful to readers of Computing Weekly who voted the Capgemini CTOblog the best Blog for Business Managers and CIOs each year for the last three years.




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4 Responses to Who am I? – A credit card is one possible answer

  • Gary Nuttall says:

    Take it one step further – How about micropayments as a form of Digital-ID ? Then extend the business model to incorporate a card that can be used for (say) local, fixed-price travel. Now build on the capacity for goods & services to be paid for with the card. Finally think of the information opportunities this presents – location based consumer data, including details of travel habits – frequency, routes used, etc. …Oh hang on, it’s called the Oyster card.

  • Andy Mulholland andy mulholland says:

    we ceertainly have cards of a variety of types and some contain more information than others but we don’t have a standardised manner to both decide/control what we will allow either on the card or to be accessed across the web as part of the reading of the card.
    for that we need some serious understanding of what and how to use the cards in order to decide on these issues. My real point is that is going to take us beyond the card and to the device and yor ability to authenticate youeself to the device first before the device authenticates to the reader.

  • Lee Provoost says:

    Andy, don’t forget the mobile phone! A couple of years a go I was visiting Finland and they are using their mobile phones as “credit cards”, so you were billed directly on your mobile phone. Years later, the Rabobank in the Netherlands introduced a similar concept… As you see, those Scandinavians are always one step ahead of the rest of Europe :-)
    Cheers, Lee

  • Andy Mulholland andy mulholland says:

    the way i see this issue is that its all about consolidation ie reducing the number of different ‘cards’ you need, and that to me is where the smart phone comes into the discussion.
    it could ‘hold’ multiple cards and allow you to use them through the one device – the most likely short term answer. or it could really revolutionise the whole way situation, and that seems to be the approach Nokia is now gearing itself up for. Take a look at their web site for thier new vision; the way we live – next.

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