Business Information Service Center

Our Rightshore® model, BIM know-how, and industrialization capability make our BI Service Center model unique. With it, we have helped make many world-leading organizations into the ‘intelligent enterprises’ of tomorrow.

Capgemini Business Information Service Center (BISC) Transform your business through information

New Questions Need Answers. Fast.


As organizations begin to realize that information is one of their most valuable assets, they’re asking new questions which need answers quickly to make better decisions. Faced with this challenge, IT departments need to keep up with the increasing demand for business intelligence from their business users.

BI Service Centers are designed to support the new big data opportunities and technologies so that you can uncover value not found before. You can expect to improve the quality and reliability of reporting and reduce error and risk.

Support Multiple Streams Across Many Projects

 
The BI Service Center model provides a set of well-defined processes, methodologies, templates and accelerators that cover different aspects of execution, from demand management through to warranty and support. 

Our BI Service Center methodology can support multiple BI streams across multiple projects providing a clear coherent framework for BI program delivery. It is also used by our clients to manage delivery from multiple vendors for in large complex programs.

We’ve adapted industry leading practices for BIM: for example, our GREAT  BI estimating solution which is specifically tailored to provide open costing of BI work packages for clients.
Business information service center

Tried and Tested Methodology

 
Our Rightshore BI Service Center, you can save as much as 50% on BI development and support costs.

Our BI Service Center methodology is tried and tested with many clients from small local organization to major global players:
  • For a global beverage company, we delivered process improvements resulting in an almost 30% improvement in productivity.
  • For a major global Telco we are delivering cost savings of over 40% during the life of the contract.
  • For a global consumer and packaged goods company, we helped to transform access and use of information, bringing enhanced insight and worldwide consistency. 
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