As social media sites liked LinkedIn, FaceBook, Pinterest and others have turned into major traffic directors on the web, there has been a corresponding shift amongst retailers in terms of how they target attracting customer searches. Strategies...
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Capping IT Off
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All posts for category User Experience
User Experience Design in a Social Enterprise Environment: A Consistent Experience
In the previous article User Experience Design in a Social Enterprise Environment: Connecting The Dots I covered how to look more holistically at the building blocks of a Social Enterprise to make it a single coherent experience.In this article I...
Read moreUser Experience Design in a Social Enterprise Environment: Connecting the Dots
Social Enterprise is an exciting concept and in a series of blog posts I will share some tips on how to make a desirable and productive user experience for The Social Enterprise. What is The Social Enterprise? The Social Enterprise is not a...
Read moreEvent-driven relationships
As human beings our ability to maintain meaningful relationships is limited to 150 friends at most. This number has remain consistent over the history of mankind and the hundreds of Facebook, YouTube or Twitter friends we have has not changed this...
Read moreHow to stop ideas - and why.
The wheel was invented mid 4th millennium BCE. The first car appeared in 1335... historically innovation came at a slow pace because of the time it took to turn ideas into reality.This meant the new products had time to be tested, gain acceptance and...
Read moreBYO – A radical change of my lifestyle!
Bring Your Own (BYO) technology is no more just a prediction, solid business cases with enterprises and quick adaption is making this a necessity. Here I am writing more about my experience with BYO and the way I see it. Now smart computing is...
Read morePresenting your data
Whenever I give a presentation on presentation design I always tell people to be passionate when presenting and to be passionate about the topic. By throwing in your passion the audience will feel that what you are telling really matters, at least it...
Read moreDesigning a successful social user experience across channels
One of the challenges faced deploying any social strategy is taking it from theory into a live environment. Reality is often different than theory and users never behave as expected. A sample customer journey A woman has moved and is now installing...
Read moreThe ‘connection frame’
By adoezela
Traditionally, after a presentation, there is a short Q&A. Let me state that getting no questions at all after the presentation does not mean your presentation was bad! It could also mean your presentation was clear or you did a sort of Q&A...
Read moreThe social navigation - Predictions based on the digital now
Personalised and predictive navigation features have been around for a while. No need to look further than Amazon.com’s “Customers Who Bought This Item Also Bought” and “New For You” panels.They are great selling tools. One is based...
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