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Social Media meets Web Content Management - Engaging Customers in the "Real" World

By jludwig

2Comments

February 23, 2012
Categories : Business Information Management Mobility Social User Experience Web

As social media sites liked LinkedIn, FaceBook, Pinterest and others have turned into major traffic directors on the web, there has been a corresponding shift amongst retailers in terms of how they target attracting customer searches. Strategies...
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The Case for Virtualizing Enterprise Content Management

By jludwig

October 25, 2011
Categories : Business Information Management

Many of our clients are considering virtualizing all or part of their enterprise content management ("ECM") infrastructure to drive cost efficiency, improve operational flexibility and drive improved service levels. As such, Capgemini has had the...
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