Most Senior Business and IT decision makers are now convinced that BPM is a critical discipline for achieving some key organizational goals: cost reduction, efficiency, agility to adapt to changing market conditions, and compliance with...
“So actually, BPM prepares your coffee every morning?” This is the first comment I heard from the audience at a recent BPM selling presentation I attended. Why did the client ask this question? Was he just joking?Clients care about business value...