By Reading the recent Gartner report "Improve ITAM Controls Now or Face Unbudgeted Costs" I realized they were only seeing part of the picture. The report clearly articulates the need for effective asset and software license...
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Capping IT Off
For the latest in technology: we round up the latest trends on Capping IT Off, Capgemini's Technology Blog
All posts for author David Griffiths
When all you have is a hammer, everything looks like a nail
During the 1990s I had a recurrent conversation with clients that went something like this: "We need your help selecting a new Service Desk tool. Originally we had tool X but that did not do what was claimed and so we replaced...
Read moreIt’s the Data, Stupid
Thinking about the imminent publication of our white paper “Service Integration. A blueprint for regaining control of a complex IT vendor landscape” I keep returning to my originally proposed and sadly rejected title; to paraphrase...
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