For the latest in technology: we round up the latest trends on Capping IT Off, Capgemini's Technology Blog
By Arjan Kramer
So the Sunday night keynote brought us a notion of what great hardware there is around and actually is capable of today. Great to know that if you want to be an innovator, you should be into columns, not into rows. You Senior DBA will be...
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By Arjan Kramer
After the Sunday afternoon OOW keynote it might not feel as such, but you should not forget that Customer Experience is about the customer. I'll tell you what I mean… In the IT industry people tend to loose themselves in...
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By Arjan Kramer
With only a few days left before Oracle OpenWorld 2013 will start, it's good to spend some time on predictions of what is to come and what to look for specifically @ the event. This year, Oracle expects over 50.000 people at it's yearly...
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By Arjan Kramer
Making the art of the possible reality... I’m proud to announce Capgemini and Oracle have recently launched a global Customer Experience service offering, called OCommerce. This service offering is part of Capgemini’s All-Channel...
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By Arjan Kramer
At the edge of 2012 there is, luckily, still time to discuss the trends in Customer Experience for 2013.Already in 2012 Customer Experience has been a major topic for every organization that is facing customers and interacting with them. Even this...
Read moreIn Dutch we have a saying that goes like this: "small children (and drunk people) always tell the truth" So why is that relevant when talking about Customer Experience would you say? Well let me explain...Last week I was in the car with my eldest...
Read moreOracle has just launched the 'new' Business Process Management Suite (BPMN). Though special as it is, it has just been announced as a patch set of the Fusion Middleware stack. There is a reason for that. Oracle has been working now for years to...
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By Arjan Kramer
That was the title of an Oracle symposium I attended a couple of weeks ago. I was part of a panel discussing Oracle BPM especially the upcoming version Oracle BPM 11g somewhere in the summer of this year. The title was chosen because of several...
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By Arjan Kramer
This is a joint effort post from the Dutch Oracle Technology team Léon Smiers, Ruben Spekle and Arjan Kramer on Oracle Business Process Management Suite. Since the acquirement of BEA there has been a lot of discussion with clients around the topic...
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By Arjan Kramer
A lot of you (at least the people in the Java community) are probably curious what the status is of Oracles acquisition of Sun Microsystems. Well since this is a merger that really has a great impact on the market, organizations around the globe...
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