For the latest in technology: we round up the latest trends on Capping IT Off, Capgemini's Technology Blog
By Arjan Kramer
With only a few days left before Oracle OpenWorld 2013 will start, it's good to spend some time on predictions of what is to come and what to look for specifically @ the event. This year, Oracle expects over 50.000 people at it's yearly...
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By Mark Buenen
Having worked in Testing Professional Services for more than 15 years, co-authoring the World Quality Report 2013-14 with Makarand Teje, has been a rewarding experience for me. Looking through the research results and reading the notes from the...
Read moreBig changes are under way across Europe as governments task their welfare and employment agencies to think differently about how benefits are provided. Transformational reform is the only way that the welfare state can survive in the face of rising...
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By Gary James
Amongst some of my industry colleagues, SAP’s recent acquisition of hybris caused a tsunami of emotions, everything from “Oh my God! SAP just killed hybris” through to “Oh my God! SAP is now has a Digital offering, surely...
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By Ian Pretty
Today’s customers expect a consistent user experience at every single point of interaction with their service provider – whether they’re consuming government services or retail products. But as the channels of interaction...
Read moreReading the recent Gartner report "Improve ITAM Controls Now or Face Unbudgeted Costs" I realized they were only seeing part of the picture. The report clearly articulates the need for effective asset and software license...
Read moreConsumers are still not taking the security of their mobile devices seriously enough, and that is having a detrimental effect on enterprises. While many consumers routinely install antivirus programs to protect their home laptops and desktop...
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By Ian Pretty
The customer is everything. It’s a concept that has moved beyond the commercial sector to play a vital role in the on-going transformation of public sector service provision. It’s true that the need for all government agencies to do...
Read moreSir Francis Bacon, an 18th-century founder of the modern scientific method, famously argued that “Knowledge is power.” With all due respect to this great scientist, in the 21st century, “knowledge is profit” for those...
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