Big Data, cloud, social and mobility make up Gartner’s Nexus of Forces, aka super disruptors of the digital age. In a previous related post, I discussed how such forces impact the concept of intellectual property, and in this post I’ll...
Read moreAll posts for September 2013
Architecture Week Showcases Mobile Solutions
This year’s Architecture Week business and technology roadshow promises to demonstrate just how crucial are well-planned and implemented mobile solutions to enterprise strategies now and into the future. The theme this time, Experience Digital...
Read moreCapgemini and Oracle – a template for welfare modernization
Government spending is under pressure yet the same economic turbulence that has caused governments to tighten their purse strings has also brought acute social hardship for many people. The net result is that an individual welfare agency in Europe...
Read moreBusiness performance at 'ungodly' speed
So the Sunday night keynote brought us a notion of what great hardware there is around and actually is capable of today. Great to know that if you want to be an innovator, you should be into columns, not into rows. You Senior DBA will be...
Read moreCapgemini and Oracle working together to deliver Digital by Default
We’re bringing an exciting new public sector solution to Oracle Open World this week. Called EnablesWel it is especially relevant as more and more government agencies seek out smart solutions for dealing with their administrative or...
Read moreCustomer Experience is about the customer, you know...
After the Sunday afternoon OOW keynote it might not feel as such, but you should not forget that Customer Experience is about the customer. I'll tell you what I mean… In the IT industry people tend to loose themselves in...
Read moreEnterprise Collaboration: what would Super Techies do?
Suggest a modern collaboration system that supports effective internal and external engagement and is highly accessible, secure and flexible. That was the challenge provided by Edsel Perreira, Vice President – Information Technology at...
Read moreCase management supporting re-landscaping
There are a lot of informal end-to-end processes in organizations. These end-to-end processes are usually supported by scattered applications, email, spreadsheets and a lot of goodwill of the personnel involved. When compliance, regulations and/or...
Read moreUN Report : A Case Management Perspective
While many of us readily follow world affairs from a political point of view, there is a fascinating case management undercurrent if we look closely at the current situation in Syria. It illustrates exactly how critical a role technology plays, and...
Read moreF&A BPO – Does the service come with technology?
Today’s outsourcing is for tasks that are mission critical for enterprises worldwide. These include outsourcing for high-end tasks such as product design and engineering, strategic outsourcing of functions and niche skills that require...
Read more



By
By
By
By
By
By
By
By 














