What is digital and why is it now so important? How are CEOs thinking about business, IT and digital? What is Digital Business Strategy (aka - what should CxOs be doing to ensure their organisation can benefit from the challenges and opportunities...
Read moreAll posts for August 2013
Dashboards, The New Essential for BPO Customers
Dashboards first entered widespread use in the 1990s, and can be categorized as strategic, analytical, operational, and informational. Not to be confused with scorecards, or big data analytics, a single dashboard can contain data that...
Read moreIn The Big Data Era, CMOs Must Find Balance Between Using Customer Data For Profit And Data Privacy
Big Data has made customer information easier to acquire and easier to share – or sell. In this age of Big Data, information on each of us is more readily available and more easily collected than ever before. The new normal in...
Read moreHow to implement innovative business models
Back in 2011, I wrote a post about business model innovation in which I waxed lyrical about how a simple, straightforward business model canvas could be the perfect tool for any organisation to use in tackling the complexities of today’s...
Read moreCapabilities for Sustainable Innovation
According to a recent Forrester Benchmarks Report, (somewhat provocatively entitled: “CIOs Are Not Ready To Support Business Innovation”), there are 3 levels of capabilities required to sustain innovation which any aspiring innovative...
Read moreThe Impact of Medical Device Tax Laws $1 Billion in Taxes Collected and Counting
Healthcare Reform which was enacted March 30, 2010, ushered in several new revenue raising provisions to partially offset the cost of broadening healthcare coverage in the United States. One of these provisions is the medical device excise tax law...
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