Working which Nicholas Kitson I've just had a new white paper published around how BPM and MDM work together to deliver on the real vision of BPR, namely the ability for a business to be horizontally consistent and efficient while retaining local...
Read moreAll posts for January 2013
Five Myths of Digital Technology and Enterprise Transformation
Digital technology has brought unprecedented change across all business sectors, and very few organisations can claim to be unaffected by the information age (e.g. via internet, mobile, social channels). However, this does not always translate to a...
Read moreHow Capgemini helped VDAB double its ROI through cloud computing
It’s been a year now since Capgemini delivered a project which was the first of its kind in Belgium, when VDAB, the public employment agency of Flanders, became the first public sector organization to move to a public cloud, in a success story you...
Read moreBigger Data, Faster Reporting – What next? The Applification of SAP HANA
It’s widely acknowledged that HANA is “disruptive technology”. It’s guaranteed that SAP’s Business Intelligence capabilities, underpinned by HANA, will enable the processing and analysis of bigger data-sets, faster. The announcement of...
Read moreCollaboration, the next level of BPO has arrived!
As Business Process Outsourcing matures, and it moves from pure cost reduction business decision to a collaboration of buyers and purveyors of services, the question facing customer and service providers alike is if they are ready for the paradigm...
Read moreICD-10: The Future of Medical Billing
The new implementation date for the conversion to ICD-10 is October 14, 2014. While that may be almost two years away, preparing now for the future changes is paramount to maintaining the biggest source of revenue; insurance billing. ICD-10...
Read moreThe Complex Business of Accounting for Trade Promotion - Counting the Coupons
Today’s CPG trade promotion environment is filled with complexities that far outweigh what we see in other industries. From the manufacturing perspective, CPG companies face some of the biggest challenges, which include managing a complex...
Read moreBig Data is over the hype - can we get on with real work now?
Well that was fast, on the 7th of January I talk about killing the big data hype and then 15 days later over at Gartner one of their analysts, Svetlana Sicular, has said that Big data is over the hype curve. Cause and effect? Probably not as if...
Read moreeServices for tough times: Why digital is the way forward in social welfare
Controlling costs and improving service efficiency are the main challenges faced by government departments across Europe and further afield. No more so than in the area of social welfare and employment, where governments support people who are often...
Read moreCollaboration, the next level of BPO has arrived!
As Business process outsourcing matures, and it moves from a pure cost reduction business decision to a collaboration of buyers and purveyors of services, the question arises; is everyone ready for the paradigm shift? BPO collaboration has been...
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