For the latest in technology: we round up the latest trends on Capping IT Off, Capgemini's Technology Blog
By Arjan Kramer
At the edge of 2012 there is, luckily, still time to discuss the trends in Customer Experience for 2013.Already in 2012 Customer Experience has been a major topic for every organization that is facing customers and interacting with them. Even this...
Read moreWith the holidays almost over and the New Year right around the corner, Goal Setting is at the forefront of everyone’s mind. If you haven’t already documented 2013’s goals, it’s probably time to get started. With the economy still unsteady,...
Read moreAs we all move toward the end of 2012, there has been a lot of talks about the Mayan prophecy that the world is going to end - A period which also signifies the end of the current era and the mankind in the Mayan calendar. Before you are scared that...
Read moreYesterday was Free Shipping Day in the US – the last one-day, online-shopping event marketed by thousands of merchants offering free shipping with delivery by Christmas Eve. As the informal end of the online shopping push by retailers to drum up...
Read moreWorking towards agile BPMMost organizations want to move to agile delivery, and for good reasons. Agile promises both to be much faster and to result in functionality that is closer to what users really want. In addition, agile allows you to declare...
Read more
By psachdev
Now that the companies are beginning to realize the importance of digital channels the next hurdle is to maintain it. Marketing is not an easy activity anymore, with so many channels it’s challenging to have the right and impactful content,...
Read more
By Gary James
During SAP’s Sapphire events a major part of the message was around Usability. Traditionally, seen as functionally rich but unexciting, SAP and Usability are words that you would not normally put in the same sentence. But with the upcoming release...
Read more
By Ian Pretty
It’s time for some good news from the world of tax and revenue. After all, there can’t be many organisations that successfully deliver services to 38 million individual customers and 4.5 million business customers. HMRC is responsible for the...
Read more5 ways manufacturers can deploy social technologies across the value chain for strategic business advantage.From shrinking product life cycles and complex global supply chains to the ever-increasing demands of connected and empowered...
Read more
By Rob Sherman
Digital technologies, from smart phones and e-readers, to apps and downloads continue to change the way people interact with and consume media and entertainment. While the channels are expanding and evolving, the value of the content is more...
Read more
follow us :
By 
By 
By 
By