This morning I checked out of the rather nice JW Marriott in Miami, its a nice hotel, good room and I'll be going back there tonight. Simply put I'm staying longer and I've just made their top status which means I'll get a room upgrade if I check...
Read moreAll posts for September 2011
The social navigation - Predictions based on the digital now
Personalised and predictive navigation features have been around for a while. No need to look further than Amazon.com’s “Customers Who Bought This Item Also Bought” and “New For You” panels.They are great selling tools. One is based...
Read moreSame name, same birth date – how likely is it?
One of the questions that get asked regularly is ‘what is a good set of matching criteria’ and the answer is of course ‘it depends on what good quality information you can get’. One piece that is put forwards is the combination of name...
Read moreOLAP databases are being killed by In-Memory solutions
In early 90s, to provide acceptable performance results during reporting and drilling, many vendors have designed OLAP (On-Line Analytical Process) solutions. When standard relational databases store detailed data in classic row-column storage, OLAP...
Read moreWhich is more important, content or presentation?
This may be something of a philosophical debate, because both are obviously very important for any high-quality content product or service. However, if you had to choose one over the other, which would it be? Content and Presentation This is...
Read morePower of the gradient tool
You found a good image for your slide and you want to put some text on it. But now you can’t figure out where to put the text because the image is just too “busy”. So what to do? There are some things you can do of course, one of them is to put...
Read moreWhy Facebook isn't a social network anymore
Facebook f8 is today and timeline was launched. Timeline is a new way to represent all the information you shared on Facebook, or actually: it isn't. It is not just your data, your places, your pictures and your videos. It is you. Timeline is the...
Read moreSocial customer care: When Twitter and Facebook become traditional
I was having an interesting chat the other morning with Hans Grefte, Product Director at iCasework, a company that provides case management solutions to mainly public sector companies. Hans was kindly showing me how they had extended their case...
Read moreSocial Media makes us less social?
“We are shaped by our tools. And now, the computer, a machine, on the border of becoming a mind, was changing and shaping us.” The quote above is from Sherry Turkle from her book called "Alone Together: Why We Expect More from Technology and...
Read moreMDM Operations are more important than Operational MDM
There is often a debate with MDM around 'operational', 'analytical' or 'registry' styles and which one is the best to use. Large amounts of time will be spent weighing up which of these three technical styles is the 'right' one. The reality is...
Read more



By
By
By
By
By
By 














