For some reason ROI is often a dirty word when used in the context of a Social CRM initiative. Metrics are abundant but dollars are often harder to find. It’s easy to point to a metric like number of followers, page impressions, percentage of...
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Capping IT Off
For the latest in technology: we round up the latest trends on Capping IT Off, Capgemini's Technology Blog
All posts for June 2010
How frameworks can kill your projects, and patterns to help you avoid getting killed
When it comes to Microsoft .NET-connected development, more and more frameworks enter the market. Both from Microsoft and from open source. Think of ASP.NET MVC, Castle, Windows Workflow Foundation (WF), Entity Framework, Unity, Linq2SQL, ADO.NET...
Read moreLeaving Capgemini!
By N. Nulkar
2CommentsIt’s been a while since I have posted a blog post here, but I thought it was important to write a final note of goodbye, as I plan to leave Capgemini. This will officially be my last post on Capping IT Off! Till very recently, I’d never thought...
Read moreWeekly digest of week 25 2010
By Rick Mans
This week: smile if you want ice cream, talking with your neighbors with digital tools, HTML5 Rocks and the Times paywall decreases the market share of the Times with 50%. Unilever launches world's first smile-activated ice cream vending...
Read moreSocial CRM , building community is the first stage
Social CRM has been gaining lots of attention with whole bunch of new vendors touting their wares as Social CRM products. The concept itself, though is at nascent stage with various interpretations of what Social CRM really means. Definitions also...
Read moreCopyright and Technology 2010
By Jude Umeh
Last week's event on copyright and technology has led me to the conclusion that a long-overdue dialogue is slowly taking place between two vital groups in the digital content economy, i.e. the legal and technology stakeholders. However, it also...
Read moreOpen Communication, Emergence and Serendipity
What if you had to give an elevator pitch on social software and why it is worth considering their application within your organization? Of course you could argue with potential benefits like easier access to knowledge, quicker contact to experts,...
Read moreOn IT and Government
By B. Devisser
A couple of weeks back, the Dutch people went to the voting booth. They have voted for a new government which is now forming. A lot of planmaking for the upcoming years will follow, with a lot of promises to solve the current issues in society....
Read moreWeekly digest of week 24 2010
By Rick Mans
This week shows that the World Cup pushes the Internet to a new record, 10 common mistakes made by novice web designers and some social media case studies. Drilling Down – On Social Networks, Young Users Manage Privacy Closely In response to...
Read moreThe lighter side of information analysis
Being English has meant I grew up with an appreciation of cricket, and for those unaware of its finer points, cricket is also a statisiticians' dream. Every aspect of the game is put under the microscope - averages for everything, cumulative totals,...
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