I recently tweeted something which was a little flippant and slightly humorous: So an Intranet is now a Digital Workplace. Time to set my Digital Alarm Clock for the morning. Damn, that one's been done! Behind the flippancy...
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Is the digital door open for the long-term unemployed?
From Mexico to Slovakia, and from the UK to Australia, governments across the world are looking for ways to tackle the issue of unemployment and employability. However, legacy processes and technology can prove a barrier to getting people back to...
Read moreG8 Summit turns spotlight on tax fraud and evasion
How much are tax evasion and fraud costing us? With the G8 Summit taking place in the UK for the first time since 2005 today and tomorrw, it’s a question that’s high on the world leaders’ agenda. In fact ensuring better tax...
Read moreAre you ready to take the Mobile Journey?
Mobility has transformed the way that enterprises conduct their business, creating always-on, flexible working environments. With that connectivity, however, comes the need for a holistic approach to mobility. This is most necessary, if companies...
Read moreUsing Content to improve Customer Service
A couple of weeks ago I had the pleasure of introducing to the Capgemini Sales Team a new solution offering as part of our portfolio of Content Management solutions. I'll explain a little more about the solution, entitled Collaborative...
Read moreWork shy or simply not enough work?
The issue of unemployment and employability is high on the political agenda. Businesses and citizens alike are facing increasing levels of unemployment as the challenging economic climate continues to hit hard. For the unemployed, being out of work...
Read moreOffshore BPM Works and it ain’t an Experiment
This entry was inspired by Scott Francis’ recent blog - The Offshore BPM Experiment is Over; which presented an image of the offshore BPM market which I, for one, did not recognise. The blog focused on large system integrators (SI’s)...
Read moreWhen all you have is a hammer, everything looks like a nail
During the 1990s I had a recurrent conversation with clients that went something like this: "We need your help selecting a new Service Desk tool. Originally we had tool X but that did not do what was claimed and so we replaced...
Read moreWhy are eGovernment services failing to attract so many citizens? What can be done to reach the ‘non-believers’?
With so many people now digitally connected, why are large numbers of citizens still failing to use eGovernment services? And what can be done to improve take-up as Europe strives to meet the objectives of the EU’s Digital Agenda? The...
Read moreThe business case for Big Data - Part 2: Big Trouble Little Interfaces!
Inconsistent interactions between functions across our organisation, manifest themselves as a plethora of IT interfaces with high ongoing operating costs to annually maintain. Could the famous phrase by Donald Rumsfeld and, an unstructured...
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