I remember once when the mere mention of DRM stirred up such a frenzied reaction of blood boiling anger, outrage and disgust, from even the meekest of the meek. Thankfully those days are long gone, and DRM has been largely forgotten, or has it?...
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Impact of the Government Shutdown on Federal Website User Experience
As I write this, the calendar marks day 14 of the US government shutdown. There is enough finger-pointing going around, so let’s focus instead on the impact to users of federal websites. With some vacation time coming up in December, I was...
Read moreBig Data, Privacy and Intellectual Property
Big Data, cloud, social and mobility make up Gartner’s Nexus of Forces, aka super disruptors of the digital age. In a previous related post, I discussed how such forces impact the concept of intellectual property, and in this post I’ll...
Read moreArchitecture Week Showcases Mobile Solutions
This year’s Architecture Week business and technology roadshow promises to demonstrate just how crucial are well-planned and implemented mobile solutions to enterprise strategies now and into the future. The theme this time, Experience Digital...
Read moreCapgemini and Oracle – a template for welfare modernization
Government spending is under pressure yet the same economic turbulence that has caused governments to tighten their purse strings has also brought acute social hardship for many people. The net result is that an individual welfare agency in Europe...
Read moreBusiness performance at 'ungodly' speed
So the Sunday night keynote brought us a notion of what great hardware there is around and actually is capable of today. Great to know that if you want to be an innovator, you should be into columns, not into rows. You Senior DBA will be...
Read moreCapgemini and Oracle working together to deliver Digital by Default
We’re bringing an exciting new public sector solution to Oracle Open World this week. Called EnablesWel it is especially relevant as more and more government agencies seek out smart solutions for dealing with their administrative or...
Read moreCustomer Experience is about the customer, you know...
After the Sunday afternoon OOW keynote it might not feel as such, but you should not forget that Customer Experience is about the customer. I'll tell you what I mean… In the IT industry people tend to loose themselves in...
Read moreEnterprise Collaboration: what would Super Techies do?
Suggest a modern collaboration system that supports effective internal and external engagement and is highly accessible, secure and flexible. That was the challenge provided by Edsel Perreira, Vice President – Information Technology at...
Read moreCase management supporting re-landscaping
There are a lot of informal end-to-end processes in organizations. These end-to-end processes are usually supported by scattered applications, email, spreadsheets and a lot of goodwill of the personnel involved. When compliance, regulations and/or...
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