Next generation AM Services
Companies rely on IT not only to reduce costs, but to add value to their business. Our Application Management services ensure you benefit from a cost-effective and efficient IT estate, while retaining the headroom you need to innovate and add value to the business.
Application Management Must Be About the Business It Supports
Application and data sprawl hampers business agility, flexibility and performance. Keeping the “lights on” discourages innovation and is cost intensive. Applications must have more than just code quality and predictability; they need to be adaptable to changing business needs and IT environment.What our customers say they need:
- Demonstrate the business value of AM
- Deliver “Always-on” service experience and “user-driven” models for the data they consume
- Pursue continuous innovation cost-effectively
- Focus continuously on operational costs reduction
A New Model with a Difference
To help you achieve greater business agility and performance, we’ve increased the business relevance and flexibility of our Application Management services.What is different in our new model?
- Business process focus method: This links applications to underlying business processes. It ensures that continuous improvement is prioritized based on business criticality and measures and that it articulates the impact in terms of business value
- Service performance insights: Delivered through configurable, mobility enabled, real-time performance dashboards
- Built-in innovation: We offer integrated portfolio management and transformation and crowdsourcing innovative ideas
A Complete Package with Global Best Practices
Our commitment to Business Process Focus brings in significant business and cost advantages. Through an active Service Management as a Service (SmaaS) experience, we crucially link up-to-date applications to business-critical processes. Therefore, you get a complete package with global best practices well-knit into the solution.You receive:
- Delivery of Outcomes: While maintaining a focus on Service Level Agreements (SLAs) like traditional AM, our next generation Application Management platform additionally encompasses application and business process performance.
- Tools for greater simplicity: The foundation of our AM platform is an integrated, highly industrialized and reliable Rightshore delivery platform. It encompasses standard plug & play processes and tools for rapid deployment.
- Flexible and scalable: Our platform offers, for instance, flexible staffing to handle business fluctuations and alternate pricing models.
Interested in learning more about how Capgemini's next generation Application Management platform can benefit your business? Contact us today.
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